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Frequently Asked Questions:

  • What does 'night-time shutoff' or 'light sensor' mean?

    Most cuckoo clocks (either mechanical or battery powered) come with 'night-time shutoff' in either a manual or 'light sensor' variety. This just means that both varieties enable you to control when the clock makes sounds.

    Mechanical cuckoo clocks have a manual 'night-time shutoff' which are usually a lever with 2 positions - sound on or sound off. 

    Battery powered cuckoo clocks usually come with an automatic 'night-time shutoff' otherwise known as a light sensor which detects light levels and disables sound when the lights are off or it is very dark. While some include volume levels as well as sound on/off positions, some models also include an option to stop the sound between the hours of 9:00pm and 8:00am.

Cuckoo Collections Gift Voucher - £300

Brand: Cuckoo Collections

Model ID: gift-voucher-300

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Purchase of this gift voucher allows the holder the value of £300 off of any purchase at Cuckoo Collections. This will also apply in addition to any further applicable discounts or promotions that he or she may apply at the checkout. If any value is left over from the card this can be transferred via bank to either the 'receiver' or the 'gifter'.

Once the payment for this voucher is made, our customer service representative will contact the purchaser for details to customise the electronic voucher such as a:

  • Custom message
  • Design of card (this can include a photograph)
  • Date of delivery
  • Email address of the lucky person

Should you need any help organising these or if you have any questions or concerns please don't hesitate to contact us at hello@cuckoocollections.co.uk.

This gift voucher is valid for 24 months from the date of delivery to the holder. However, in the unlikely event that Cuckoo Collections is somehow no longer able to redeem this voucher during this time, we will contact both the purchaser and the holder and give them a full refund guaranteed.

Worried about your order arriving on time? Nine out of ten of our orders arrive within the estimated delivery time or even earlier. However sometimes there can be factors (such as availability and delivery location) that can affect the delivery time and lengthen it by a few days or even a week or two for some more complex models. In such cases we will keep you informed of the delay and work with the the manufacturer and courier throughout the process to make it as simple as possible for you to rest assured knowing your clock is on track to you. Many of our clocks are held in stock with our suppliers but, depending on the model/brand, some are built-to-order by one of our many manufacturers in Italy, Germany, Japan or Switzerland. We appreciate your patience in such cases and we will inform you of the tracking details as soon as your order is shipped from the manufacturer or supplier.

At any time, if you have questions or concerns about the delivery time of your order (maybe because it's for a birthday, wedding or Christmas present) then let us know and we will do our best to fast-track the order with our manufacturers. Contact us here.