Terms & Conditions

The following terms govern the use of cuckoocollections.co.uk by you. Terms which are specific to the use of any one Site are set out at the end of these terms and comprise part of them and are incorporated into them. PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS SITE. By using this Site, you agree to the following terms of use (the "Terms of Use") and our privacy policy (above). If you do not agree to these terms, you may not use this Site. Cuckoo Collections ("we" or "us") reserves the right, at any time, to modify, alter, or update these Terms of Use from time to time. By accepting our terms of use, you agree to be bound by such modifications, alterations, or updates.

GENERAL

The information contained in this Site, including but not limited to the rules that govern the use of the Site, may be subject to change. Your use of the Site following any such change constitutes your agreement to follow and be bound by the rules, as changed. Your confirmation of acceptance will be sought in respect of any changes which substantially affect your position under these terms.

COPYRIGHT

All Site design, text, graphics, and the selection and arrangement thereof are Cuckoo Collections, all rights reserved, or in the case of product material, all text and graphics are Copyright protected by the original owner, all rights reserved. Permission is granted to you to copy electronically and to print in hard copy portions of this Site for the sole purpose of using this Site as an information resource (or of ordering goods or services and using this site as a shopping resource). Any other use of materials on this Site - including reproduction for purposes other than noted above, modification, distribution, or reproduction-without the prior written permission of CuckooCollections.co.uk is strictly prohibited.

TRADEMARKS

The CuckooCollections.co.uk mark and logo are service marks of Cuckoo Collections. All other trademarks, product names and company names or logos cited herein or on the Site are the property of their respective owners.

ORDER ACCEPTANCE

If we accept your order, we will send you a confirmation of this by email. The receipt of an email order confirmation by you constitutes our acceptance of an order and the start of a contract between us to sell the goods you have ordered, albeit subject to the terms listed in our Terms & Conditions. Following such acceptance, Cuckoo Collections will always seek to meet the requirements of your order, however there may be circumstances following confirmation where we are unable to ship products due to unavailability (of which we were not aware at the time of confirmation of the order). If that is the case, we will notify you as soon as possible and will refund the money for the unavailable products back onto your card or into your account. If the payment process has not begun at that time, the money for such products will not be taken out of your account or from your card. Cuckoo Collections acceptance is therefore subject to the availability of products following the receipt of the confirmation email by you.

Equally, while Cuckoo Collections endeavours not to make any errors on its website and to ensure that its descriptions, details and dimensions of its products, its prices and other information about Cuckoo Collections or its products, are accurate and up to date, errors can occur. If we identify an error that materially impacts your confirmed order or if incorrect pricing severely impacts our ability to carry out your order (such as incorrectly priced products, incorrectly labeled costs for packaging, shipping, currency exchange rates and overseas VAT rates etc), we will notify you as soon as possible and will provide you with the option of cancelling your order in full or the part(s) of your order affected by the misinformation and refund you your money in full. Errors will be corrected when discovered, and Cuckoo Collections reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions (including after an order has been submitted). If you make a cancellation, the money for the cancelled part of your order will be refunded to your account or onto your card (or will not be taken at all if the payment process has not begun at that time). This in no way restricts or limits your ability to return any remaining items in your order as they will remain subject to our returns policy. Certain orders may constitute improper use of our Site. Cuckoo Collections reserves the right, at its sole discretion, to refuse or cancel any order for any reason. Payment will not be taken, or will be refunded, for any refused orders. Your account may also be restricted or terminated for any reason, at Cuckoo Collections sole discretion, that you have breached these Terms of Use or any other policy or terms of use relating to the Site or if you have otherwise misused the Site. Verification of certain information may be required prior to the acceptance of any order. An order may not be accepted if such information is not forthcoming from you following such a request. Prices and availability of products on the Site are subject to change without notice. 

LINKS TO OTHER WEB SITES

Cuckoo Collections makes no claim or representation, and accepts no responsibility, regarding the quality, nature, or reliability of the sites accessible by hyperlinks from this Site, or web sites linking to this Site.

WARRANTIES AND DISCLAIMERS

Cuckoo Collections intends for the information and data contained in the Site or provided via other channels, including but not limited to phone and email, to be accurate and reliable, however, since the information and data have been compiled from a variety of sources, it is provided "AS IS." You expressly agree that your use of this site is at your sole risk. CUCKOO COLLECTIONS, SOLELY TO THE EXTENT THAT ANY SUCH WARRANTIES CAN BE EXCLUDED IN ACCORDANCE WITH APPLICABLE LAW, EXPRESSLY DISCLAIMS ALL WARRANTIES AND/OR CONDITIONS, EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER RELATING TO OR REFERENCED BY THE THIS SITE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY OR SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

LIMITATION OF LIABILITY

IN NO EVENT SHALL CUCKOO COLLECTIONS OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, DISTRIBUTORS, AFFILIATES OR THIRD PARTIES PROVIDING INFORMATION ON THIS SITE OR VIA OTHER CHANNELS, INCLUDING BUT NOT LIMITED TO PHONE AND EMAIL, BE LIABLE TO ANY USER OF THE SITE OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA OR LOSS OF USE) ARISING OUT OF THE USE OR INABILITY TO USE THE SITE OR ANY INFORMATION CONTAINED THEREON, WHETHER BASED UPON WARRANTY, CONTRACT, TORT, OR OTHERWISE, EVEN IF CUCKOO COLLECTIONS HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES, EXCEPT WHERE LIABILITY CANNOT BE EXCLUDED IN ACCORDANCE WITH APPLICABLE LAW.

You hereby acknowledge that the preceding paragraph shall apply to all content, merchandise and services available from Cuckoo Collections through the Site or other channels. The Site is operated by Cuckoo Collections from its office in London, England, United Kingdom. These terms and any non-contractual obligations arising from them or in relation to them shall be governed and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over all contractual and non-contractual disputes arising out of or in relation to these terms. Cuckoo Collections makes no representation that the information in the Site is appropriate or available for use in other locations, and access to the Site from territories where the content of the Site may be illegal is prohibited. Those who choose to access the Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. Use of this site constitutes acceptance of our Terms of Use. Copyright 2015 by Cuckoo Collections. All rights reserved.

If you have any issue regarding a product or service you have bought from us, you can seek to settle the dispute out-of-court through an Alternative Dispute Resolution or Online Dispute Resolution (ADR / ODR) procedure. These procedures are an alternative to resolving disputes by arbitration or before a court and as such they are called Alternative Dispute Resolution (ADR). When they are carried out online, they are called Online Dispute Resolution (ODR). Resolving disputes through ADR/ODR, in general, is easier, faster and less expensive than resolving disputes before a court. Under the EU-wide ODR Regulation, the European Commission has established a European Online Dispute Resolution platform (ODR platform). The ODR platform is a web-based platform that is specifically designed to help consumers who have bought goods or services online and subsequently have a problem with that online purchase. It allows you to submit your contractual dispute and conduct the ADR procedure online and in any of the 23 official languages of the European Union. The ODR platform is accessible here: http://ec.europa.eu/odr.

  • Registered Name: Snowden & Stratford Limited

  • Registered at: 175 High Street, Tonbridge, TN9 1BX, United Kingdom

  • Company Registration No.: 09331415

SEND US YOUR SUGGESTIONS

Customer feedback is very important to us. We are always looking for ways to serve you better. We want you to become a lifelong shopper with CuckooCollections.co.uk. Please contact us at hello@cuckoocollections.co.uk.

CONTACT US

Please contact us with any questions you have. We are here to serve you. We guarantee your satisfaction. On most items, we offer a 30 day return policy. Please see our shipping & returns policy for specific information. Thank you for your business.