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Frequently Asked Questions:

  • What is a quartz movement cuckoo clock?

    Quartz movement just means 'battery powered'. Unlike mechanical 1-day and 8-day clocks, a quartz movement clock doesn't need to be manually wound and instead will always work until the battery runs out (on most models it takes roughly one year for the battery to drain although this can differ depending on the model). The quartz power runs the time-keeping as well as the cuckoo bird sound/movement. On some models it also powers the movement of dancers, music, water wheel, and other animations etc. We generally recommend quartz movement cuckoo clocks for people who might forget to wind their clocks or who want a hassle free option. 

  • What does 'night-time shutoff' or 'light sensor' mean?

    Most cuckoo clocks (either mechanical or battery powered) come with 'night-time shutoff' in either a manual or 'light sensor' variety. This just means that both varieties enable you to control when the clock makes sounds.

    Mechanical cuckoo clocks have a manual 'night-time shutoff' which are usually a lever with 2 positions - sound on or sound off. 

    Battery powered cuckoo clocks usually come with an automatic 'night-time shutoff' otherwise known as a light sensor which detects light levels and disables sound when the lights are off or it is very dark. While some include volume levels as well as sound on/off positions, some models also include an option to stop the sound between the hours of 9:00pm and 8:00am.

Chalet quartz cuckoo clock hand painted 'Heidi house' by Trenkle Uhren

Brand: Trenkle Uhren

Model ID: trenkle-405-Q

ISBN/UPC/GTIN: 4250401802635

Estimated Delivery Time: This clock will be sent directly to your delivery address from the clockmakers workshop in Germany. Subject to availability, build completion time, and border customs times, the delivery day is approximately between October 20 and October 24 for all UK and mainland Europe customers.

IMPORT COSTS: Cuckoo Collections is proud to announce that we will pay for ALL customs charges or Import VAT costs for our UK customers. We don't want our UK customers being surprised by any additional charges (that are due to the Brexit). Therefore, if you are notified of any customs charges then please let us know. We will organise to have these paid or the amounts refunded back to you.

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description delivery

This unique chalet cuckoo clock is made by the talented team of Black Forest cuckoo clockmakers at 'Trenkle Uhren' in Simonswald, Germany. They specialise in quartz-battery cuckoo clocks and this piece is a beautiful representation of their work. 

Depicting a traditional Black Forest chalet house, 'Heidi Haus' features a jolly old man out the front, with his loyal St Bernard at his side. To the right of the clock, a boy and girl stand with little lambs. 

Upon the hour, the cuckoo bird animates from its little door to 'cuckoo' in the hours with an echo. The clock has a battery operated movement with automatic night-off and it runs, under normal circumstances (and with good quality batteries) for approximately a year before the batteries need to be replaced. The size refers only to the clock, without pendulum and weights. 

Product Details:

Material:
Wood 
Colour: Walnut
Movement Type: Quartz
Power Source:
The clock needs two baby C batteries 
Size (depth): 18 cm
Size (height): 25 cm
Size (width):
27 cm
Chime: Every hour
Light sensor:  Automatic
Warranty 2 years

Estimated Delivery Time: This clock will be sent directly to your delivery address from the clockmakers workshop in Germany. Subject to availability, build completion time, and border customs times, the delivery day is approximately between October 20 and October 24 for all UK and mainland Europe customers.

IMPORT COSTS: Cuckoo Collections is proud to announce that we will pay for ALL customs charges or Import VAT costs for our UK customers. We don't want our UK customers being surprised by any additional charges (that are due to the Brexit). Therefore, if you are notified of any customs charges then please let us know. We will organise to have these paid or the amounts refunded back to you.

Worried about your order arriving on time? Nine out of ten of our orders arrive within the estimated delivery time or even earlier. However sometimes there can be factors (such as availability and delivery location) that can affect the delivery time and lengthen it by a few days or even a week or two for some more complex models. In such cases we will keep you informed of the delay and work with the the manufacturer and courier throughout the process to make it as simple as possible for you to rest assured knowing your clock is on track to you. Many of our clocks are held in stock with our suppliers but, depending on the model/brand, some are built-to-order by one of our many manufacturers in Italy, Germany, Japan or Switzerland. We appreciate your patience in such cases and we will inform you of the tracking details as soon as your order is shipped from the manufacturer or supplier.

At any time, if you have questions or concerns about the delivery time of your order (maybe because it's for a birthday, wedding or Christmas present) then let us know and we will do our best to fast-track the order with our manufacturers. Contact us here.